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Thursday
Nov122009

Verizon’s Broken Overage Warning System

DateThursday, November 12, 2009 at 7:02PM

I got a text message from Verizon today warning me that I’m on track to go over my allocated minutes this month. There were two problems with this. First, it said “UR on track 2 incur". I can accept this type of spelling shortcut if it’s a human typing the message; not from an automatic system generated message. The second (and larger) issue is the timing. I received this message after I had already gone 10o minutes over. Even worse, I received the message 2 days after I had used up my allocated minutes.

I guess I should be glad they make phone systems instead of fire alarms.

AuthorAndrew Faust | CommentPost a Comment |

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